To install our macOS client, it is recommended you download the latest version. We would also advise you review our system requirements as operating system and infrastructure prerequisites are updated regularly.
1. Locate your installation download and double click to initiate installation.
2. Review the introduction and click 'Continue'.
3. Please choose if you would prefer to specify the installation location and review your installation type, otherwise select 'Install' to continue.
4. You will require an administrative user and password to install, please ensure you provide valid user details before selecting, 'Install Software' to begin installation.
Note: FUSE must be installed as a dependency on macOS. Users with strongly secured environments receive a warning to allow 3rd-party driver installation.
5. Please wait while installation wizard completes our client installation.
6. Once the installation wizard completes, please review the installation summary and consult our knowledge base articles, forums and/or create a support ticket in the unusual event of any errors; when installation is successful, click 'Close'.
7. LucidLink client will be available from Finder within Applications. Please run client and join your file space.
8. Provide a valid Filespace name, username (default root) and password and select 'Connect' to begin.
9. Once you have successfully joined your file space cloud. you will find your Lucid folder within Finder - should your file space not mount please consult File space fails to mount macOS
10. Lucid folder located within user profile directory. With a mount-point located in 'Favorites' for convenient access.
11. An advanced file space dashboard is available by clicking on the LucidLink logo from within the taskbar. You will find a range of useful metrics, such as, distance, latency and upload information. Here you can also access your snapshots and administer your users and shares.