FAQ

What is LucidLink?
LucidLink is a new distributed file system technology that streams data directly from any object store. This is a distributed streaming file system, pur...
Fri, 14 Jul, 2017 at 2:59 PM
How is LucidLink different?
LucidLink is a service which works in conjunction with the LucidLink app.  The service coordinates and distributes metadata from your files stored in cl...
Wed, 18 Apr, 2018 at 2:38 PM
How is LucidLink different from sync solutions?
Sync is the big hammer approach, and was the first technology to address the issue over 10 years ago by Dropbox and Box. The idea is simple, put a copy of t...
Tue, 17 Apr, 2018 at 4:57 PM
Where can I download LucidLink client?
Our latest Windows, macOS and Linux clients are available for download at https://lucidlink.com/download
Fri, 11 May, 2018 at 2:57 PM
Where is my LucidLink folder?
Default Lucid file system mount-point locations are within respective user profile or home folders - represented as a "Lucid" mount-point and link...
Tue, 17 Apr, 2018 at 4:56 PM
What’s wrong with these “old” protocols? (NFS, CIFS, SMB)
There is nothing wrong with them – as long as they are used as intended in local low latency networks! However, as soon as you introduce distance (and laten...
Sat, 15 Jul, 2017 at 3:28 AM
Do I need to learn a new app and integrate it into my production workflow?
No! LucidLink natively integrates with the host OS at the file system level. Whatever application you are using can simply be pointed at this folder or ...
Wed, 18 Apr, 2018 at 2:42 PM
What Cloud Object Storage providers are supported?
At present Amazon S3.  Those providers based on S3 API libraries will also be evaluated and supported as we get feedback from customers. Microsoft Azure...
Fri, 14 Jul, 2017 at 3:01 PM
What language is the application written in?
It is written in C++.  From the outset we decided to build this service for scale and performance. We are old enterprise storage guys who know the impor...
Fri, 14 Jul, 2017 at 2:56 PM
Firewall port(s) and required software disclosure
Firewall: Encrypted LucidLink client file system data is communicated securely via TCP/IP port 443 directly with the Object Store (Bucket) - using the Obje...
Fri, 27 Apr, 2018 at 6:10 PM